Store Policy
Welcome to Atah Clothing!! Here you'll find Prayer Shawls, Altar Calls Coverings, Head Coverings, Kneeling Prayer Pillows, Women Lap Handkerchief Coverings, Skirt Wraps, Men Handkerchiefs and Gift Items.
Accepted payment methods
Accepts Paypal, Cash App and Major Credit Cards.
Returns and Exchanges
All items are made to order so no refunds will be granted. If you receive and item that has been damaged during shipping, please return item so that it can be corrected.
If you wish to cancel your order, please note that if it is already in fulfillment or your customization are too personal where it can't be resold it will not be granted. If it has not yet reached the fulfillment stage we will happily cancel your transaction and issue a refund.
Returned or Exchanged items must be in the same condition as when they were sent to you. We do not accept items that have been worn or damaged. You have 10 days to return your item if you are dissatisfied. Once we receive your return/exchange your card will be credited for the merchandise amount or we will send out the replacement item.
We do not refund the shipping. We do not cover shipping costs for returning an item.
Payment
Your order will not be fulfilled until either 1/2 payment or full payment has cleared. We accept Paypal, Cash App and Direct Checkout with a major credit.
Shipping
Please allow up to 4 weeks for fulfillment. Fulfillment time depends on item, research, labor and material that I will need to complete your prayer covering. Your item will ship via the option you selected at checkout when it's ready. Shipping times may vary based on your location. International shipping can take up to 14+ days. All orders within the USA will be provided with a tracking number once the order has shipped.
We don't take rush orders, sorry!
****Your order will be sent to the address that is associated with your account. Please make sure your address is current/correct before ordering. 'Atah Clothing is not responsible for orders that are shipped to incorrect/outdated addresses you input once order was placed.**** Also please note that if an order is marked as delivered by the mail carrier but you do not receive it, we cannot replace it free of charge.
'Atah Clothing is not responsible for items that are delayed due to customs for international orders. We are also not responsible for customs fees your country may charge. Please be familiar with your country's customs policies.
When ordering we are only able to ship to one address per order. If you'd like your order split and to be sent to multiple addresses, please order each item separately.
Additional policies and FAQs
Depending on item Embroidery may be an additional cost. Please contact me for a quote
More information
Last updated on Nov 16, 2019
Frequently asked questions
Custom and personalized orders
We welcome custom orders and I love new ideas! Have one? Feel free to message me.
Sizing details
'Atah Clothing may vary in length and width! If you require a specific length and width please send me a message. Most Prayer Shawl will have length information in the description box of that prayer shawl or item of choosing.
Care instructions
Our prayer shawl are made with a collection of different fabric such as Silk, Cotton, Polyester Blends, Silk Blends and Wool. Please see the description box on the type of fabric material I used for your prayer shawl. If you have a preference that you would like your prayer shawl to be made with contact me. Gentle Wash or Dry Clean would be best if there are Embroideries.
Wholesale availability
I am researching wholesale opportunities at this time. If you're interested in getting on the list of "people to contact when wholesale becomes available" send me a message!